Work
Experience
Oct 2023 - Mar 2024
Pittsburgh, USA
Learning Experience Designer
TEACHING TOOLS
(A startup providing personalized teaching resources to instructors in higher education)
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Conducted needs assessments to gauge college instructors' behaviors and pain points in lesson planning.
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Created AI-enhanced lesson plans tailored to individual course syllabi, in collaboration with product managers and software engineers.
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Implemented a feedback mechanism to evaluate the effectiveness of lesson plans, leading a two-month testing and iteration cycle for continuous improvement based on instructor feedback; increased the number of paying users threefold.
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Jan. 2023 - Aug. 2023
Pittsburgh, USA
Product Manager
SKOOLBO
(An Australian online learning platform intended for children aged 4-10 years old)
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Conducted assessments to identify the mathematical needs of elementary school students.
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Designed game-based learning experiences, utilizing learning science principles such as spaced repetition and gamification strategies to enhance memorization and engagement.
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Developed a teacher dashboard featuring overviews of student performance and an alert system for identifying students needing extra support, in collaboration with UX researchers, UX designers, and software developers.
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Managed the entire development cycle, including prototyping, usability testing, and iterative design over five months, leading to the creation of a high-fidelity MVP now advancing towards commercialization.
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Jan. 2021 - Jun. 2022
Bangkok, Thailand
Senior Instructional Designer
LEARN CORPORATION PUBLIC COMPANY
(A Thai EdTech company with USD 32M annual revenue)
Project 1: Interactive multimedia online courses
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Conducted contextual inquiries and interviews to determine the needs of teachers and secondary school students.
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Collaborated with SMEs and clients to design curriculum concepts, establishing learning objectives aligned with Bloom's taxonomy.
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Managed the development and release of two interactive multimedia online courses, handling scriptwriting, storyboarding, learning materials, formative assessments, and visual design, leading to over 5,000 student enrollments and an 83% course completion rate.
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Project 2: Internal training program
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Analyzed instructional designers' skill gaps to identify training needs, leading to the creation of a blended-training program focused on nurturing data-informed instructional design competencies.
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Created and implemented learning materials and assessments for self-directed online courses, complemented by in-person projects, to bolster practical skills.
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Assessed the training program's impact using five key criteria, achieving a 30% decrease in support requests and a 15% increase in course development and revision efficiency over six months.
Jan. 2018 - Dec.2020
Bangkok, Thailand
Program Manager
SODSRI-SARIDWONG FOUNDATION
(A Thai non-governmental organization focused on education)
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Assessed learners’ needs from the learning management system, using insights gained to develop a 1-year teacher training program focused on measurable classroom research projects.
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Integrated social learning theory into the training program to enhance active participation, including selecting high-performing teachers for TED talk-style presentations at the conclusion of the program.
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Developed a support infrastructure that included a mentor network for teachers and online access to previous classroom research projects as resources.
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The training program led to a significant 25% improvement in students’ academic performance and played a key role in obtaining additional projects, resulting in a 15% increase in the company’s annual revenue.
Teacher Training Program
Click to see project
Annual educational conference
Click to see photos
Jun. 2016 - Dec. 2017
Bangkok, Thailand
Associate Product Manager
LEARN CORPORATION PUBLIC COMPANY
(A Thai EdTech company with USD 32M annual revenue)
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Co-led the inception-to-launch of a technology-integrated ESL solution (textbooks, online content, online support features, and a teacher portal); purchased & implemented by eight schools within the first three months of release.
Education
Sep 2022 - Dec 2023
Carnegie Mellon University -
Human-Computer Interaction Institute
Masters of Educational Technology and Applied Learning Sciences
(STEM program)
May 2009 - May 2013
Chulalongkorn University
Bachelor of Arts: French Major, English Minor
Award & Publication
Jul. 2023
Published a workshop paper at The 24th International Conference on Artificial Intelligence in Education, AIED 2023
Title: Comparative Analysis of GPT-4 and Human Graders in Evaluating Praise Given to Students in Synthetic Dialogues
Nov. 2019
Presented an academic paper at The Asian Conference on Education, ACE 2019
Title: What Factors Help Reduce Educational Inequality Gap in Thailand?
Sep. 2019
Received the Best EdTech Paper Award at the British Educational Research Association (BERA) Annual Conference
Title: Using learning analytics to visualize how different teaching plans affect learning outcomes, focusing specifically on skills, in a rural primary school in Thailand
Jun. 2016
Received the Commendation Prize in Millennial Ideation Project Essay Competition
Title: How can education be reshaped to improve human capital development for my country’s socio-economic future?
Skills
& Expertise
Instructional Design
Expertise: Curriculum design, Learning experience design, SME interviews
Tools: Articulate Rise, Articulate Storyline, Camtasia, Vyond
UX
Expertise: Literature reviews, Competitive analysis, User Interview, Prototyping, Usability Testing, A/B testing
Tools: Figma
Programming
Python
Self-learning
Learning / Education
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Topic: Introduction to Data Wise: A Collaborative Process to Improve Learning & Teaching (EdX || Jun. 2021)
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Topic: Everyday Parenting: The ABC of Child Rearing (Coursera || May 2021)​
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Topic: Learning How to Learn: Powerful mental tools to help you master tough subjects​ (Coursera || Jun. 2019)
Data
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Topic: Mastering Google Data Studio (Skooldio || Mar. 2022)
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Topic: SQL for Data Analytics (Skooldio || Mar. 2022)
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Topic: Exploratory Data Analysis with Google Sheet and Excel (Skooldio || May 2021)